This was a fantastic first car buying experience. I bought a '19 CX-5 and I'm glad it was at Pugi. Customer service was exceptional and even when they were somewhat busy, they still provided updates in the customer area. I worked with Q, Jesus and Katy. Very professional and accommodating to all my questions during each step of the process. The service team is also great here. I highly recommend going to Pugi Mazda.
We bought CX5 at Pugi last week. The best dealership I ever worked with!I would like to send special thanks to ANTHONY CIVITO who is a great salesman. Extremely professional, helpful, understanding your needs and presenting perfect manners (rare in today's world).Initially I was dealing with a different dealership but that was a disaster, not to mention that if showed interest in any car they would raise the price right away.They should learn from Pugi how to do business. I strongly recommend buying a car from this dealership, you will not be disappointed. RP
Bought a new CX-5. While everything was not smooth initially, they bent over backwards to make sure at the end of the day everything was 100%. Really cared about my satisfaction as a customer. Well Done! Thank you Pugi and specifically Katy and Jesse!
Great customer service. We bought a car at this dealership and Anthony was a pleasure to work with. He made the process simple and painless. I'm thoroughly impressed by his professionalism. After staying 20 minutes after the dealership officially closed, he spent an extra 10 minutes showing my wife all of the features of her new car. He definitely went above and beyond. I highly recommend this place if you are looking for a pleasant car buying experience.
Pugi Is the best Mazda dealership in the Midwest. They will do everything in their power to give you the best deal and accommodate you after purchase. Katy is a rockstar so please ask for her. 20 years of experience and she will work fairly and diligently with you and give the best advice. Pugi makes you feel like family. Karolina at the service desk always remembers you and is so great with explaining issues with your vehicle so you understand exactly what’s wrong with your car when you have issues. If you’re buying a Mazda. It needs to ...
Amazing customer service! Jose was super responsive and made my experience buying a car much easier than other dealerships. Highly recommend going through Pugi Mazda. This was the first Mazda I’ve bought and am very happy!!
It was a pleasure buying my new CX-5 at Pugi Mazda.Andres Alvarez was the salesman for my relaxed, low key and very respectful experience. He was candid and fair throughout the entire process.I've bought a lot of cars over the years and this was by far my best experience.
Great dealership. Andreas was very helpful and we got 99% of the deal done over the phone. I was in and out in 30 min. I am very happy with everything.
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