Customer Testimonials

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Cars Sep 8, 2020

In my opinion, Pugi Mazda is one of the BEST dealerships in the Midwest. I attest to this because they proved to me and my family that integrity is a standard of their business. I have bought quite a few vehicles over the years, and Pugi Mazda was the ONLY dealership to rectify a deal I wasn’t completely happy with. Communication was excellent from my thoughtful salesman Anthony to the director of operations, Gary. They took great care of me, and made my 2020 year so much brighter. We all know 2020 goes down in history, LOL. I leased a brand ...

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Cars Jun 28, 2020

I just had a great used car buying experience at Pugi Mazda in Downers Grove, IL. I made an appointment for a test drive and met with Jesus (Jesse) Sánchez. He toured me around the lot and we discussed what I was looking for. He came back with keys for a couple cars to test, brought me a bottle of cold water, and we went for a drive. It was great. I wanted the car, but not immediately. Jesse explained that he couldn’t hold it, but he had similar cars arriving soon. (Absolutely no pressure to upsell, make ...

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DealerRater Mar 13, 2020

I recently purchased my very first Mazda,, and I am loving it!! The whole buying process was pretty painless from start to finish.. CJ worked with me and explained everything I needed to know about the car and followed up in a timely manner whenever I emailed him. Finance Manager Randy made the whole process easy and pleasant.. I know - not something you look forward to but working with Randy I didn't feel pressured. I got a chance to work with Chris Jones in service as well.. He answered and addressed all my concerns. And thanks to Bill ...

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DealerRater Mar 11, 2020

Alex Barraza and Bill Richey are exceptional!! My husband and I recently leased a vehicle from Pugi Mazda. We just experienced possibly the very best customer service of all time! First, the dealership stands by their full disclosure policy - something unfortunately most dealerships do not adhere to; we were shown every detail of the quote, which both Bill and Alex took their time to explain to us. Second, the numbers we were quoted by Bill, were EXACTLY what we paid (no "oh...by the way..."). Katie from Finance was outstanding! Even on an extremely busy Saturday, she ...

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Cars Feb 2, 2020

I found Andreas, the salesman, to be honest and easy to work with. He was not pushy and was very patient. The finance person, Katie, was terrific. I left there feeling like I got a good deal that was fair to all involved. Great selection and excellent car buying experience.

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DealerRater Dec 31, 2019

I was in the market for a used Mazda 3. After doing a few days of research, I made a list of cars I wanted to go see, and planned a day with my dad to go see all of them. After going to all three dealers to see the cars on my list, I hadn't driven a car that I was excited about buying. So I went back on cars.com and found another car at Pugi that I thought was worth a look. I called the dealer and got CJ. He was super friendly, and even though I ...

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Cars Dec 1, 2019

Purchased a vehicle from Pugi Mazda and it was the best experience ever. Bill Richey and Jessie made my day. I would recommend them to anyone.

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Cars Jul 13, 2019

I just went in to drive the car, and left with the deal I was looking for. What a pleasant surprise! Eric did a great job working with us and made the entire experience easy and low key. Katy in finance was patient and helpful throughout. The folks at Pugi made it easy.

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Cars Jul 6, 2019

Definitely the best car buying experience I have had in my 63 years of life. I have been researching many different makes and models of used cars over various app platforms. Luckily Cars.Com came up with an outstanding match offered by Pugi Mazda in Downers Grove. I was familar with Pugi's reputation because my daughter had a great experience with them 4 years ago. I emailed Jackie Hefner with an availabily request. She answered very quickly and was very pleasant even though i had to reschedule a few times. She respected my privacy by not pestering me like many other ...

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Cars Feb 27, 2019

Had a 1pm appointment and by 2 deal was done. Price given by Anthony and internet group was outstanding. They honored the trade about I had by a third party, in my favor. There was NO PRESSURE to by at any time. Spent most of my in finance with Katy and by her own admission she is meticulous and thorough but I enjoyed the conversation so I felt I was in good hands. Dennis was outstanding at delivery and I appreciated his help all along the way. They really took good care of me. Thanks guys.

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Cars Jan 28, 2019

I was pleasantly surprised with the low pressure buying process for my Mazda 6 on January 26, 2019. Rudy of internet sales was very straightforward in giving me the full price breakdown. Other dealers didn't reply when I asked for additional pricing details. Dennis in the showroom was an expert on the Mazda 6 and answered all my questions. Bill was great in terms of agreeing on a fair price in a low pressure environment. Katy in financing was also great. I was never asked to buy paint sealant or window etching etc. I highly recommend this dealer!

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DealerRater Sep 14, 2018

I went to Pugi Mazda today for service basic oil and filter change, tire rotation and diagnostic check of engine. Worked with service advisor Joel. Excellent experience. Highly recommend service at this dealership.

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DealerRater Jul 26, 2017

I went to Pugi Hyundai to get an oil change and found myself on the Mazda showroom floor while waiting. I had absolutely no intention of buying a car that day. Erick took us on a test drive and the car (CX-5) blew me away. I still wasn't prepared in any way to pull the trigger but wanted to at least find out a little more about pricing. Erick was very patient with me through the whole process and before I knew it, we were talking about the pricing of the car I just test drove. What?! I came ...

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DealerRater Jul 25, 2017

I can't say enough about sales person Mathew Goldstein, friendly, knowledgeable, to-the-point, willing to go the extra mile. I came in to see a specific car but drove a couple of other models. I also had a trade but also had KBB, NADA book prices. I didn't have to haggle over price because they had the lowest $ from Car Gurus. Matt made getting the car such a pleasurable experience as it should be. I was also on a time crunch and Matt accommodated me to the extreme - although it was a cash deal. I can't say ...

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DealerRater Mar 7, 2017

The service provided was outstanding. Joel walked me through the repair sequence and the timing involved to complete the work. He called later in the day to inform me during the full circle inspection they found a leak in the transfer case breather vent assembly and repaired it since it was under an extended warranty. I previously notice three drops of fluid on the garage floor but did not see it again, so I chose to ignore it when I brought the car in and did not mention it.

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DealerRater Jan 29, 2017

Jessie was extremely nice and extremely friendly and very knowledgeable she deserves a big raise. CHRIS WAS GOOD ALSO. I buy a lot of cars. I'm in a lot of dealerships. I don't know what's going to happen with my relationship here down the line but for now this place was very impressive. Yeah and I am amongst other things a professional actor I would love to do a commercial with mr.pugi!

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DealerRater Sep 20, 2016

This was my first time buying a car and Matt Goldstein made me feel no pressure, he was very helpful showed me everything I needed to know! I am very happy with my purchase and would tell anyone to take a look at Pugi!

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DealerRater Nov 2, 2015

This past weekend was my first time buying a brand new car and Pugi made it a great experience! Our sales person was Joseph Lyons. He normally deals with online sales but he didn't hesitate to assist us on the sales floor. He was personable, humorous, patient, easy to get along with, he worked with us and our budget, he answered our questions honestly and never pressured us. We stopped at a few other dealerships before this one and this was the most pleasant experience out of all of them, which made our decision even easier. We highly recommend ...

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DealerRater Sep 16, 2015

Mirta Guerrero explain us every detail inside and out of the mazda CX5. She is a very pleasant person to talk too. iam urging my girlfriend to trade her car with you guys.

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DealerRater Sep 8, 2015

This is my second vehicle I have purchased from Pugi and the experience I have had both throughout the purchase and during the last three years with the service department has been outstanding. From the top (Mike) down this is a friendly and service oriented dealership that I would recommend to all.

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DealerRater Aug 15, 2015

They're very accommodating, and they give me a lot of options to purchase. I am very happy with my Mazda CX-5! Will recommend them to my friends and family.

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DealerRater Jul 28, 2015

This past weekend was my first time buying a car and Pugi made it a great experience! I had been talking to my salesman Jesse for a months about purchasing a Mazda 3. He's been very patient and kept constant contact with me the entire time over the course of the past few months. When my mom and I walked into the dealership, he immediately grabbed the exact car I was looking for and had it waiting for us. He was very honest and never pressured us. Mike the finance guy was really nice also and was also pretty honest ...

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DealerRater Jul 13, 2015

They were going out of their way for me to have a car sent to Downers Grove. I ended up buying one they already had. I would highly recommend all the people here.

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DealerRater Apr 24, 2015

I apologize in advance if this is excessively verbose, this will be a long read. I've read numerous reviews. Products, restaurants, home repair, vacation rentals, cellular providers, phone apps, car dealers, you name it. At the very least, hundreds, probably thousands. Far too many to remember. I've never written one, until now. I feel that my recent experience with Pugi Mazda and the individuals involved in my episode more than merit that others should hear. Maybe even demands it. This was my second purchase from a Pugi dealership. My prior purchase from Pugi VW went smoothly, friendly, and ...

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DealerRater Mar 20, 2015

I want to Thank Matt Goldstein (sales consultant) and Mike Kabek (finance manager) @ Pugi Mazda in Downers Grove, IL. Matt Goldstein went above and beyond all of my expectations! From the knowledgable information he shared with me about all the Mazda vehicles, test-drives and to meeting my needs on my trade in and giving me an amazing price on a brand new Mazda. There was NO pressure at all to purchase anything. In fact after our first test drive Matt asked me to take a day or so and think about the vehicle and the information he had shared with ...

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DealerRater Feb 26, 2015

I'm not the greatest lover of going back to the original dealer for maintenance, but I needed my first oil change on my '14 Mazda5 minivan. I searched around and the recommended 0w20 synthetic oil was shockingly high at other oil change shops. So I just happened to check Pugi where I bought my minivan and they had a coupon that made it at least more palatable. Now I hate calling business phone systems, but somehow navigated my way through it. Also, they're not as convenient or fast as a closer oil change shop, but the service and extras (...

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DealerRater Sep 28, 2014

OUTSTANDING!!!I could not be happier with my experience and purchase from Pugi Mazda. Jesse took over to tell me about the car and gave me the keys to test drive. Jesse was very helpful and patient throughout the process and I appreciated his honesty about his knowledge of the car. I also want to mention how the whole staff was great Rich, Mike, Dominic, Anthony, and even the porter all of them fantastic! If you decide to come here the staff will treat you right and will not mislead or pressure you. Everything from walking on the lot to ...

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DealerRater Sep 11, 2014

I just purchased a new CX-5 from Pugi and My wife and I had a wonderful experience. The process of buying a vehicle is always a stressfull time but they made it a very comfortable process. Our dealer Chris went through everthing and stayed with us until the very end making sure we knew all the ins and outs of the vehicle. Thnaks You PUGI for making our new car experience a great one.

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DealerRater Sep 6, 2014

I don't love car shopping, so had done some research and knew what my criteria was (for car, price and experience). Pugi manager Mike confirmed what I had read about the Mazda 3 and introduced me to Chris. I was on the road for a test drive in minutes in the model (hatchback)/package that would be identical to my purchase. "My" car was located at another dealer, so would need to be transferred. This was late Saturday afternoon over Labor Day weekend; I had my car by Tuesday. A great experience overall, and I love the car.

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DealerRater Jul 8, 2014

Want to acknowledge Matt Walsh who went above and beyond on June 24th. when I brought my daughters car in for a recall notice. After he explained the two step process for this recall and that the part would take up to two weeks to get, I explained that the car would be out of state due to her job and could not be brought back until October. Not wanting to have me wait until October, Matt was able to secure the part and get it installed that very afternoon saving myself from returning 3 months later to fix the recall. ...

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DealerRater May 9, 2014

I have purchased 3 vehicles from Pugi, but this was my first time at the Mazda side. I test drove and fell in love with a CX-7 and purchased it. Within 60 days, I was involved in my first accident and totaled the car! I went back to Pugi Mazda and worked with Mike Kabek who went WAY above and beyond to help me not only find another vehicle, but to work with my Insurance company to for a quick resolution on the complete loss of the first car. Mike stayed in touch with me throughout the entire process and helped me ...

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DealerRater Mar 2, 2014

Dave and mike helped me get the best price and finance rate possible. Couldn't be happier with how it turned out, they were attentive and quick and made the whole car buying experience painless.

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DealerRater Feb 25, 2014

Shopping for a vehicle has always been an extremelu stressful process for me until I found Pugi. Not only was the website user friendly and filled with lots of helpful information but the staff was welcoming and very professional. Everyone knows when you go online you can expect to get bombarded by dealers looking to sell you something and for most of those dealers they didn't care what I wanted, they just wanted to sell me something - anything . It made no diffence. I replied to each inquiry the same, letting them know exactly what I was looking for ...

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DealerRater Feb 16, 2014

Very friendly staff, work done for the latch recall in 15 mins and even washed my car. I was in and out with a clean car. Thanks.

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DealerRater Feb 16, 2014

James was helpful and straight forward! Everything went smooth and we didn't feel like we were taken advantage of, but who knows. Overall, we were very happy with the experience.

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DealerRater Feb 14, 2014

We had the best service available. I would highly recommend if you are looking for a car to go to this dealer. They are very attentive and try to work with you in any way. Very honest and straight forward. Excellent customer service skills. Paperwork did not take long and we had the car out the door in about an hour. I am definitely going back for all my new car needs. great showroom and very clean and friendly people.

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DealerRater Feb 6, 2014

I visited quite a lot of dealers before purchasing my used mazda3 from Pugi Mazda. Of all the dealers I visited, Pugi was the one to have a wide variety of choices and no one beats their pricing and customer friendliness. Jesse was very helpful and friendly, I never thought car buying experience would be so easy and great ! When I first visited Pugi to see the car, I was allowed to do an extensive test drive. Since they understood that I'm a serious buyer they gave a very good deal, and I paid an advance of $200 to block ...

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DealerRater Jan 28, 2014

James was very straight forward with us knowledgeable and friendly. I would recommend using James and Pugi when buying a new car they are very good.

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DealerRater Jan 19, 2014

James was very nice and helpful. He helped me find the right car for my needs. James is an expert at pointing out all the different options on the model I was buying. Mike in finance helped out very much to make this purchase possible. I would recommend this dealership to anyone.

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DealerRater Nov 22, 2013

I gave Pugi Mazda an exceptional review due to the knowledge, friendliness and consideration of James Caris. James introduced himself upon my entry to the dealership and answered all my questions from that point forward, be it over the phone or face to face. He was not at all pushy, which is unusual in this business. That was one of the reasons I ultimately bought my new Mazda3 from Pugi. James made himself available to answer any and all questions and even would point out differences between Mazda and other brands, both positive and negative. His honesty and professionalism is ...

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DealerRater Nov 15, 2013

I appreciated James' approach of not hounding me. He was consultative and did not use the "traditional" car sales approach. Everyone from James to Mike Kabak (Manager) was friendly and went out of their way to make sure that my experience was positive. This is my third car purchased from Pugi - First with a Mazda. Could not have been more pleased.

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DealerRater Oct 11, 2013

Had a great experience here. No pressure. Friendly salespeople willing to work with you. Go see Joe Lyons. He's a great guy and he will work hard to get you into a car at your price. Can't say enough good things about Pugi Mazda.

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DealerRater Sep 27, 2013

Over the past 21 years, my immediate family, has purchased 6 Mada's: a 626, a Protégé, a MPV, a Mazda3, a Tribute and now a CX-5. Dominic Pugliani's staff has always been extremely helpful, friendly, and knowledgeable. I recommend anyone wanting a Mazda to go to Pugi!!!

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DealerRater Sep 24, 2013

I was able to negotiate everything with David through emails and he was responsive and hassle free. The buying experience at Pugi was wonderful, especially compared to other Mazda dealers that either refused test drives or were just unwilling to negotiate on price. I highly recommend David and Pugi....just try not pick up your car on a Saturday when they can get pretty busy.

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DealerRater Sep 14, 2013

No hassel price quote. Beat a competitive Mazda dealer by $800 without blinking an eye. David kept me informed all along the way. David was very responsive to my concerns and questions. David was very instructional about the operation of the vehicle at the time of delivery. I also got great financing and loan terms.

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DealerRater Sep 12, 2013

I did not buy my car here but since I moved to Naperville, Lisle area I have got all my services and other problems related to my car taken care of at this location. The service manager "Anthony Carbone" is excellent and very cordial and helpful. He makes sure everything is up to date and lets me know if I am missing anything or need to take care of anything. He is very personable and very observant of the vehicle and makes sure its tip top before he hands the key back to me. Everything gets taken care ...

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DealerRater Sep 4, 2013

NOTE: Ask for Joe Lyons! He's the best sales guy ever! I'm from Indiana but I drove over 2 hours to go to this dealership. Why? The Mazda dealership here in northern Indiana weren't very nice to me and wasn't willing to give me any kind of deal (not even a cent below MSRP). I decided to shop around and stumbled upon Pugi Mazda. I gave them a call, visited them, struck up an incredible deal for a brand new Mazda and got it all done! They have excellent customer service and a very knowledgable staff. I ...

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DealerRater May 8, 2013

Just bought a new car and James Caris did his best to make the process go as quick and as smooth as possible. He was a pleasure to work with and there was no pressure to purchase items I didn't want.

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DealerRater May 8, 2013

I have purchased one car from Pugi and stopped in to buy another. In no time at all I had a deal at dealer invoice (without me asking) on a new CX-5 with a decent offer for my trade. My only regret was that I they didn't have the exact vehicle I wanted on the lot, but that's rarely the case anyway. I would go there again in a heartbeat.

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DealerRater Apr 25, 2013

We visited Pugi Mazda in April 2013 to trade in our Mazda for a used Audi. Our entire interaction with Pugi Mazda was nothing short of five-star service. Our sales associate, Bruno, was quick to respond to our questions and he was very helpful and professional in putting together a mutually beneficial deal on our trade and the vehicle we were purchasing. Mike, the business manager at Pugi, went above and beyond in helping us find the perfect financing for our new vehicle. He clearly explained all of our options, and took the time to make sure we understood everything. We ...

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DealerRater Apr 10, 2013

During my test drive of the CX-5 at a dealership closer to my home, the young salesman happened to mention that he worked at Pugi before coming to the current dealership. He raved about the way Pugi Mazda treated its employees like family, and said that the current dealership was only so-so. That was enough for me to see what Pugi was about. I found the 2014 CX-5 Touring that I wanted on their website. When I requested a quote, Jennifer Paine quickly sent an initial email that gave me a number and advised that Brad Price would be reaching out. ...

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DealerRater Apr 2, 2013

This is a great Dealership to purchase a used or new vehicle. The employees are very friendly and go out of their way to be helpful.

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DealerRater Jan 19, 2013

Loyal customer; purchased my 2nd car from Pugi. Mike K sale manager gave me respect as a customer and was easy to understand and personable. New sales guy, Jeremy S was helpful and engaging.

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DealerRater Jan 17, 2013

Great price,frendly people,over all nice experience and Joe Lyons did a very good job of meeting my high expectations !I love my new car, and I know that I'll be back there soon !

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DealerRater Dec 28, 2012

Talk to Brad Price!!! By far the most helpful car salesman I've ever worked with. Went several extra miles when they didn't have the exact car I wanted and hunted down my very specific request. They did not try to force me into a car that wasn't exactly what I wanted. Awesome experience, super friendly staff, and not a shred of buyers remorse. Also, had work done here a couple years ago on my RX8 and had an equally great experience.

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DealerRater Dec 2, 2012

James is great, respectable, and empathetic! He saw my situation and he did everything that he could to help me. When I thought my financing wasn't going to work out, he helped me to feel less disappointed. When it did work out, he helped me celebrate. He was able to give me a price that I could afford. A big thanks to Phil who helped me with the financing! And Mike who took time to go over every document and line item of what I was paying! It was a great experience!

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DealerRater Nov 15, 2012

My entire experience at Pugi was terrific because the people were polite, helpful and knowledgable. And most importantly, I got the distinct impression that they wanted me to find the possible vehicle for me, not what they were trying to sell what day, as has often been the case elsewhere. They had creative ideas on how to get me the options I wanted and the financing too.

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DealerRater Nov 8, 2012

Brad was the best ,he did a great job getting my new car for me and I would give him 5 stars .i would give his name to any for my friends. I couldn't get my car for a bit and he would call me once a week to see when I was going to come in .He never forgot about me. That was great.I will be back again

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DealerRater Oct 22, 2012

This was our first visit to this dealership. James was very knowledgable and easy to work with. We did not intend to buy that day, but ended up driving out with a new CX5. We would highly recommend this dealer to others because of the great experience he made it for us!

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DealerRater Oct 13, 2012

I went there twice for oil change. The price after discount is very good. What I like it that they wash your car after the service is done. Even though it is not thorough wash, it is good enough since none of other dealers have done that for my car before. I will definitely go there again.

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DealerRater Oct 12, 2012

I had a bad experience at another Mazda dealership and Pugi more than made up for the first experience! James was very helpful and customer friendly. Mike the GM was also very helpful.

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DealerRater Oct 12, 2012

BEEN DEALING WITH PUGI SINCE 1991 WHEN THEY WERE DOWNERS GROVE IMPORTS. WE HAVE 4 MAZDAS IN THE FAMILY NOW AND WOULD NOT GO ANYWHERE ELSE! CHUCK HAS TAKEN CARE OF ME FOR A WHILE AND MIKE MIZWICKI IS GREAT ALSO. ALL OF OUR SERVICE IS DONE THERE AND NEVER HAVE A PROBLEM GETTINF AN APPOINTMENT OR SHOWING UP WITHOUT ONE.

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DealerRater Oct 11, 2012

Service has been very good for my car. Satisfied with the staff. Acceptable replacement of worn parts and information about potential problems pointed out when checking out at payment window.

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DealerRater Oct 11, 2012

I like taking my car to Pugi Mazda for service, they are friendly, they get the work done quickly so I am not there all afternoon, and I like the style of the building. I like up in Des Plaines, it is worth the drive because I have had a better experience with Pugi Mazda than the Mazda Dealerships closer to me.

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DealerRater Jun 3, 2012

Purchased my new 2013 Mazda CX5 today. Joe was fantastic never pushy and always very upfront and honest. He even watched our son and played Xbox with him so we could work out all the details in finance. We are very happy with the price we got and the customerservice. Not to mention my new purchase! 🙂 We will definately go back!

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DealerRater Apr 24, 2012

I had been searching the internet for a vehicle to replace my aging sable I came across a 2006 Mazda 3 at a good price from Pugi . I researched the car being unfamiliar with any of the Mazda product line . The ratings in all categories were excellent I sent an e-mail to Pugi for a possible test drive then I went back and forth with the decision on whether to plunk down close to $9,000.00 on a car. I finally sent back an e-mail stating I was no longer interested. Fate had it that I was in Downers Grove and passed by Pugi ...

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DealerRater Feb 12, 2012

I live three hours away but hadn't been able to find any Mazda Speed3's near me. I found one on Autotrader.com listed at the Pugi Mazda dealership. It was already listed at a great price, about $1500 less than NADA value. I wrote to the dealership on Thursday evening past business hours to ask a couple of questions. By 10 AM Friday morning I had received a response from Brad Price. He was awesome! He already had agreed that if I wanted to buy the car they would make some modifications to the front bumper. We emailed back and ...

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DealerRater Jan 21, 2012

My wife and I went to Pugi Mazda looking for an inexpensive (2-3 thousand dollar) used car for out teenage son. Our salesman Larry, did not have a satisfactory car for us in that price range. He did however, offer an alternative idea. Seeing the car that we drove up in (an old Toyota with 160,000+ miles) he suggested "Why not spend a little more, get a better car for my wife, and give the old Toyota to our son?" Larry showed us a Mint Condition classic 1998 Bonneville with just 64,000 miles on it. During our test drive Larry noticed ...

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DealerRater Jan 21, 2012

I purchased new Mazda recently. My sales representative was very nice, very respectful, very professional and did not push me into any deals. I had horrible car purchase experiences in the past, but this time it was very pleasant experience. I end up purchasing a new car and end up getting a better deal than I expected. Very much satisfied, for sure will consider them next time.

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DealerRater Jan 17, 2012

First of all, ask for Brad Price. His level of customer service, friendliness and overall knowledge of the Mazda brand exceeds all expectations. I worked with Brad recently to buy my second Mazda and I could not be more satisfied with my 2012 Skyactive Mazda3, as well as with my experience working with the crew (from sales to the financing team to the service team). Even though I bought my RX8 from another dealer, I brought my car to Pugi for all services. They know what they are doing, are fair about prices, are generous with coupons to save on oil ...

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DealerRater Aug 30, 2011

Had a great experience here. Brad was extremely knowledgable and able to help me and give me a great price. He was patient while we worked out financing and was able to offer tons of help and support. I am definitely coming here for my next car.

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DealerRater Feb 21, 2010

I went in for an oil change and tire rotation and paid a reasonable amount for both. We bought our Mazda3 in Naperville and now live in Cook county. Mazda of Countryside is closer to us, but we won't go there anymore since the place is full of jerks. Pugi Mazda is about 8 miles further, but it is worth it...Paul the service writer was professional, the technicians did not leave any of their gunk in the car, and the post-service wash was done very well. The waiting area is modern and clean, and there was free coffee and ...

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DealerRater Sep 12, 2008

I could not have had a better experience purchasing my 2009 Mazda at Pugi in Downers Grove. Was there several times to look at car, once to test drive. They never pressured a sale and also let me take the car home for a bit to have wife drive it. No pressure on extra's like paint protection, rust protection, etc. A little salesmenship on the extended warrenty but that is expected from any dealership. I got what I wanted on my trade and on the price of the car (I did my research and was not asking for the world ...

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DealerRater Apr 15, 2008

Overall a very positive experience for my first new car purchase (an '08 Mazda 3 Grand Touring). The facility, personnel, service and selection are top notch and I would highly recommend them to anyone looking for a new or used car. PUGI is definitely not your typical car dealership and the personalized service and attention to detail sets them apart from their competition. I truly couldn't be happier with my new Mazda 3!

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DealerRater Nov 25, 2007

Did a straight internet deal with Pugi Mazda in Downers Grove. I requested an online quote for a specific 2007 Mazda3 s Touring 4-door Sedan from their available online inventory. They gave me an honest, out-the-door price, $2,505 off the vehicle MSRP of $21,060 within 60 minutes of my Monday afternoon request. Drove to the dealer on Wednesday morning to test drive, purchased for cash the same day. Quick, easy, no-hassle shopping provided with great integrity! AN ABSOLUTE PLEASURE TO DO BUSINESS WITH THEM!

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